learn how to correctly use video call apps at work, such as Zoom or Microsoft teams, to look professional and communicate effectively

Video Calls Etiquette: 7 Rules For Using Zoom & Video Call Apps

who this class is for

Employees, Managers, and Professionals

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About this micro-class

Using video communication tools such as Zoom, Google Meet, and Microsoft Teams appropriately ensures effective, respectful, and productive communication across the company.

Best Practices

1. Scheduled Meetings

Schedule meetings in advance whenever possible, providing necessary details and agenda to participants.

2. Test Connections

Before important meetings, test your internet connection, audio, and video to ensure a smooth experience.

3. Professional Environment

Ensure a professional and appropriate background during video calls, minimizing distractions.

4. Mute When Not Speaking

Mute your microphone when not speaking to minimize background noise or distractions.

5. Respectful Behavior

Be respectful of all participants, allowing them to speak and avoiding interruptions.

6. Dress Code

Adhere to the company’s dress code, maintaining a professional appearance during video calls.

7. Effective Use of Tools

Learn and use the features of the video call app to enhance communication, such as screen sharing or chat options.

Common Mistakes to Avoid

1. Technical Issues

Refrain from joining calls late due to technical problems. Test your setup in advance.

2. Multitasking

Avoid multitasking during meetings, focusing on the discussion at hand

3. Background Noise and Distractions

Minimize background noise and potential distractions during calls.

4. Unauthorized Recording

Do not record video calls without proper authorization.

Recording video calls can make coworkers and partners uncomfortable. Avoid recording video callsĀ unless necessary.

5. Inappropriate Behavior

Refrain from any behavior that could be considered offensive, disrespectful, or unprofessional.

Test your knowledge with a quick test and earn a free micro-certificate

Shop for etiquette, behavioral, and contextual signs

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