Course: Customer Support Foundations

Course description

Learn how to provide excellent support to your customers

Who this course is for

Customer support managers and professionals

micro-classes in this course:

customer service mindset

Customer Service Mindset: 9 Rules For Delighting Customers

Handling Customer Complaints Gracefully: 12 Steps

Problem Solving In Customer Support: 10 Effective Steps

Saying “No” To Your Customers: 9 Best Practices

Customer Interactions: 6 Principles For Stellar Customer Satisfaction